Refund policy

Returns

We accept returns of unopened tea within 30 days of delivery. Items must be unused, sealed, and in their original packaging, with proof of purchase.

Opened tea is final sale. To request a return, email sip@bellegrovetea.com before sending anything back. We will provide return instructions and the return address after your request is approved. Items sent without prior approval may not be accepted.

Damaged or incorrect orders

If your order arrives damaged or you receive the wrong item, contact us promptly at sip@bellegrovetea.com with your order information. We will make it right with a replacement or refund.

Refunds

Approved refunds are issued to the original payment method. Your bank or card provider may need additional time to post the refund.